Terms of Use

Using this website

These terms describe use of the Kelly Chase Couture website operated by KELLY CHASE COUTURE LLC. Read the product details, checkout information and relevant store policies before submitting an order. Contact customer care if anything material to your decision is unclear.

Use the website responsibly and provide accurate information. Do not interfere with its operation, misuse another person’s account, submit fraudulent orders or attempt unauthorized access. Keep your account credentials private and tell us if you suspect unauthorized activity involving your account.

Products and ordering

Product pages show the options and information available for the relevant item. Colors can appear differently across screens and lighting conditions. Product photography does not guarantee an individual fit; consult the product details and contact us about measurements before ordering.

Check your selected product, size, color, quantity, addresses and any charges before submitting an order. An automated acknowledgment confirms receipt of information and should not be interpreted as a promise of a particular dispatch date. If there is an availability, pricing or order information issue, customer care may need to contact you to resolve it.

Prices, delivery and returns

Review the currency, price, taxes and delivery charges shown for your order. If an amount or service is unclear, ask before proceeding. This page does not promise a universal shipping rate, delivery deadline or international service. Time-sensitive purchases should be discussed with customer care in advance.

Return and exchange eligibility, deadlines, costs and procedures must be confirmed for the relevant item. Review the Returns & Exchanges page and request current details before purchase. Do not send a parcel back without instructions. Nothing in these terms is intended to exclude rights that cannot be excluded under applicable law.

Content and communication

Website text, imagery and brand materials are provided for browsing and shopping. Access to the website does not grant permission to republish or commercially reuse materials without authorization from the relevant rights holder. External links are provided for convenience and are governed by the destination service’s terms.

We aim to keep store information useful and accurate, but an error or interruption may occur. Contact us if you notice a problem affecting an order or your use of the site. These terms may be updated as store operations change. Questions about an existing transaction should include its order number so the relevant details can be reviewed.

Contact info@kellychasecouture.com or call +1 351-228-8512.